cant change subscription

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pinapete
Posts: 16
Joined: Thu Oct 24, 2013 6:32 pm

cant change subscription

Post by pinapete » Sun Jan 13, 2019 5:44 am

just installed a Neo 2 and TDA, entered the 30 day free coupon that comes with the Neo. after a few days have decided to buy a 90 day Premium HD subscription but I cannot put in the voucher code as on the cloud settings the "to click on" wording "to change plan" does not appear, only the wording that i have to use the current voucher for 24 more days. (can only use one voucher at a time)
any suggestion?
thanks

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Tacx Video Production
Posts: 3847
Joined: Sun May 09, 2004 11:49 pm
Location: Belgium
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Re: cant change subscription

Post by Tacx Video Production » Sun Jan 13, 2019 10:19 pm

I would email support they will sort it out for you

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