Vortex Smart T2181 no green light and can't see it on Zwift

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Fredir95
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Joined: Tue Jun 12, 2018 4:21 pm

Vortex Smart T2181 no green light and can't see it on Zwift

Post by Fredir95 » Tue Jun 12, 2018 4:29 pm

Good afternoon,

I've got the Vortx Smart trainer at Xmas 17 and been using it regularly on Zwift to good effect. However, two weeks ago it stopped working. No green light and Zwift can't see it on Bluetooth. I'm assuming the electrics are shot. I've changed the fuse on the plug but no effect.

My wife bought it for me via Amazon. Anyone help me in fixing it or how I go about getting this sorted?

Many thanks

Fred

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Alex Masalovich
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Re: Vortex Smart T2181 no green light and can't see it on Zwift

Post by Alex Masalovich » Tue Jun 12, 2018 6:33 pm

No lights at all or steady Green light

When the Vortex shows no blinking green light after you plugin the powercord, or you can see only a steady green light then this could mean the electronic part is malfuntioning. We then have to ask you to contact the (online) dealer where you have purchased the trainer. As this needs to be investigated by their Tacx Service center.

https://support.tacx.com/hc/en-us/artic ... 645-Vortex
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