New vortex smart, flashing red light

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eddezk
Posts: 2
Joined: Sun Mar 25, 2018 12:56 am

New vortex smart, flashing red light

Post by eddezk » Sun Mar 25, 2018 1:14 am

Hi everyone, i am new to the forums, i just bought a new vortex smart (my 2nd one, 1st one is around 1 year and a half old and i have never had any problem with it, this new one out of the box i plug it in and the light goes green-red for many seconds and then keeps flashing red, i can connect to it and in fact i updated to the last software but it is still the same, i can see it in my garmin and in my phone but it just doesn’t transfer any info.

Any thoughts? Or do i have to get it replaced?

Thanks everyone

eddezk
Posts: 2
Joined: Sun Mar 25, 2018 12:56 am

Re: New vortex smart, flashing red light

Post by eddezk » Sun Mar 25, 2018 1:45 am

I am gettin the las light on the testing dashboard(the one below the watts), but i have no idea what it means, anyone can help???

mcorn
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Joined: Fri Nov 24, 2006 8:55 pm
Location: USA, Bellingham, Washington

Re: New vortex smart, flashing red light

Post by mcorn » Sun Mar 25, 2018 8:11 pm

eddezk wrote:
Sun Mar 25, 2018 1:45 am
I am gettin the las light on the testing dashboard(the one below the watts), but i have no idea what it means, anyone can help???
Have you contacted support@tacx.com?

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