Latest firmware update -Neo glitching

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Dmo120
Posts: 1
Joined: Wed Feb 22, 2017 3:50 am

Latest firmware update -Neo glitching

Post by Dmo120 » Wed Feb 22, 2017 3:53 am

Recently downloaded and installed the update and now, intermittently when using Sufferfest the power spikes 200% for a second or two. Any ideas what's going on?

tacxneouser
Posts: 1
Joined: Sun Mar 19, 2017 11:59 pm

Re: Latest firmware update -Neo glitching

Post by tacxneouser » Mon Mar 20, 2017 12:02 am

I have exactly the same problem, also on Sufferfest app.

Pedalling along and I'll get a split second where resistance goes through the roof. It didn't happen before the most recent neo firmware update.

mlizarralde
Posts: 9
Joined: Thu Nov 08, 2007 9:29 pm
Location: Bogota, Colombia

Re: Latest firmware update -Neo glitching

Post by mlizarralde » Tue Mar 21, 2017 3:42 am

I am also experiencing power surges lasting no more than a second after the latest NEO firmware update.

dazzyb2k3
Posts: 8
Joined: Thu Mar 06, 2008 2:22 pm
Location: UK, Middlesex
Contact:

Re: Latest firmware update -Neo glitching

Post by dazzyb2k3 » Wed Mar 22, 2017 1:55 pm

Same here with trainerroad. Typically get 2-3 spikes per hour @ around 2-300%. Usually last 1-2 seconds

Rkwin
Posts: 1
Joined: Fri Jan 12, 2018 4:00 am

Re: Latest firmware update -Neo glitching

Post by Rkwin » Fri Jan 12, 2018 4:08 am

Same here on sufferefest. Is there s fix for this very annoying.

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ms6073
Posts: 1796
Joined: Sat Oct 07, 2006 9:06 pm
Location: USA, Houston, TX

Re: Latest firmware update -Neo glitching

Post by ms6073 » Fri Jan 12, 2018 7:57 pm

Is this issue exclusive to Sufferfest? If so and not observed in other apps, then you might want to drop Sufferfest support an email to report the issue.
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VfBFan
Posts: 1
Joined: Thu Feb 15, 2018 1:55 am

Re: Latest firmware update -Neo glitching

Post by VfBFan » Thu Feb 15, 2018 1:59 am

Same issue here with Garmin Edge 820 and Tacx Neo Smart as an indoor trainer.
Please fix this, it's very annoying.

mds
Posts: 1
Joined: Tue Feb 20, 2018 1:40 am

Re: Latest firmware update -Neo glitching

Post by mds » Tue Feb 20, 2018 1:45 am

Same issue with planned workouts on Wahoo Elemnt: Tax Neo Smart power spike once every couple of hours with firmware 0.2.1 / 0.7.4 / 0.8.4.

tiredlegs
Posts: 158
Joined: Sat Nov 10, 2012 5:15 am

Re: Latest firmware update -Neo glitching

Post by tiredlegs » Tue Feb 20, 2018 1:20 pm

Have you raised this with Tacx support? If so and there is a problem they hopefully will roll out another firmware update for all.

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