No trainingsfile upload to the cloud

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polar_ninja
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No trainingsfile upload to the cloud

Post by polar_ninja » Mon Nov 20, 2017 11:33 pm

Today I did my first TDA ride (Gent). After finishing there was no trainingsfile uploaded to the cloud.
After finishing the ride a cooling down window popped up. I stopped pedaling and waited until the neo stpped also. After that I closed the cooling down window Bok clicking on the X. In the cloud there were no activities present.
Does TDA also save the trainings file on the computer?
If not I think this is a function that must be possible in the near future. Now you have to be connected to the internet (if it’s working)
2 Tacx T2800 NEO's & TTS4. COPLATE Rocking plate
Windows 10 Pro
Intel Core i7 7700K 4-core (8 threads) 4,2Ghz; Nvidia Geforce GTX 1070 8GB GDDR5; 250GB SSD; 16GB RAM
Philips 4K 43inch
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Spiix
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Re: No trainingsfile upload to the cloud

Post by Spiix » Tue Nov 21, 2017 12:48 pm

TDA only saves your trainings locally until they're uploaded.
This is a known bug with the current beta version, it should be fixed in the next one.

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Tacx Video Production
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Re: No trainingsfile upload to the cloud

Post by Tacx Video Production » Tue Nov 21, 2017 1:27 pm

Spiix wrote:
Tue Nov 21, 2017 12:48 pm
TDA only saves your trainings locally until they're uploaded.
This is a known bug with the current beta version, it should be fixed in the next one.
If the data is stored locally it could be a good idea to have a way to convert these to tcx if its not already done?

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Spiix
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Re: No trainingsfile upload to the cloud

Post by Spiix » Tue Nov 21, 2017 2:18 pm

Tacx Video Production wrote:
Tue Nov 21, 2017 1:27 pm
If the data is stored locally it could be a good idea to have a way to convert these to tcx if its not already done?
Hmm, it might be. I'll leave you to convince Tacx :D

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Tacx Video Production
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Re: No trainingsfile upload to the cloud

Post by Tacx Video Production » Tue Nov 21, 2017 4:13 pm

Spiix wrote:
Tue Nov 21, 2017 2:18 pm
Tacx Video Production wrote:
Tue Nov 21, 2017 1:27 pm
If the data is stored locally it could be a good idea to have a way to convert these to tcx if its not already done?
Hmm, it might be. I'll leave you to convince Tacx :D
me? oh no i think it will be tacx support that will do the convincing bit, they are the ones that probably need to answer constant angry messages from users that have lost their data etc :wink:

fgrs
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Re: No trainingsfile upload to the cloud

Post by fgrs » Sun Nov 26, 2017 8:50 pm

I opened a ticket via the cloud that I have no data after my ride.
Got the answer to make sure I used the same login in TDA as in the cloud.
I ansewered that I did that, so waiting for the next answer.

I just hope I get my data, even if I have to get it locally from my computer.

thebigoneinfront
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Re: No trainingsfile upload to the cloud

Post by thebigoneinfront » Sun Nov 26, 2017 11:00 pm

Upload was fine yesterday after updating to 1.1.31, but I‘m still waiting for my data from today. TDA said „uploaded“, but Strava doesn‘t have the data yet and I received no e-mail with the .tcx file.

This is definitely an area with need for improvement.

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polar_ninja
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Re: No trainingsfile upload to the cloud

Post by polar_ninja » Mon Nov 27, 2017 7:59 am

thebigoneinfront wrote:
Sun Nov 26, 2017 11:00 pm
Upload was fine yesterday after updating to 1.1.31, but I‘m still waiting for my data from today. TDA said „uploaded“, but Strava doesn‘t have the data yet and I received no e-mail with the .tcx file.

This is definitely an area with need for improvement.
How did you get v 1.1.31? My version is 1.1.19. Yesterday I checked the windows App Store and there weren’t updates. But I also couldn’t see in the store what the latest version was.
2 Tacx T2800 NEO's & TTS4. COPLATE Rocking plate
Windows 10 Pro
Intel Core i7 7700K 4-core (8 threads) 4,2Ghz; Nvidia Geforce GTX 1070 8GB GDDR5; 250GB SSD; 16GB RAM
Philips 4K 43inch
SportTracks, Strava, Garmin Connect, Veloviewer

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Spiix
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Re: No trainingsfile upload to the cloud

Post by Spiix » Tue Nov 28, 2017 10:47 am

polar_ninja wrote:
Mon Nov 27, 2017 7:59 am
How did you get v 1.1.31? My version is 1.1.19. Yesterday I checked the windows App Store and there weren’t updates. But I also couldn’t see in the store what the latest version was.
v1.1.31 should be available in the Windows Store now, we uploaded it last friday.

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martin_vortex
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Re: No trainingsfile upload to the cloud

Post by martin_vortex » Tue Nov 28, 2017 12:02 pm

Spiix wrote:
Tue Nov 28, 2017 10:47 am
polar_ninja wrote:
Mon Nov 27, 2017 7:59 am
How did you get v 1.1.31? My version is 1.1.19. Yesterday I checked the windows App Store and there weren’t updates. But I also couldn’t see in the store what the latest version was.
v1.1.31 should be available in the Windows Store now, we uploaded it last friday.
Where can we check the version number? (microsoft store: version notes: "Version number: Varies by device")
I thought of that while riding my bike.
Albert Einstein
On the Theory of Relativity.

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Tacx Video Production
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Re: No trainingsfile upload to the cloud

Post by Tacx Video Production » Tue Nov 28, 2017 12:20 pm

martin_vortex wrote:
Tue Nov 28, 2017 12:02 pm
Spiix wrote:
Tue Nov 28, 2017 10:47 am
polar_ninja wrote:
Mon Nov 27, 2017 7:59 am
How did you get v 1.1.31? My version is 1.1.19. Yesterday I checked the windows App Store and there weren’t updates. But I also couldn’t see in the store what the latest version was.
v1.1.31 should be available in the Windows Store now, we uploaded it last friday.
Where can we check the version number? (microsoft store: version notes: "Version number: Varies by device")
Open TDA bottom left - About

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martin_vortex
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Re: No trainingsfile upload to the cloud

Post by martin_vortex » Tue Nov 28, 2017 12:26 pm

Tacx Video Production wrote:
Tue Nov 28, 2017 12:20 pm
martin_vortex wrote:
Tue Nov 28, 2017 12:02 pm
Spiix wrote:
Tue Nov 28, 2017 10:47 am


v1.1.31 should be available in the Windows Store now, we uploaded it last friday.
Where can we check the version number? (microsoft store: version notes: "Version number: Varies by device")
Open TDA bottom left - About
Ok thanks, and in the store before download?
I thought of that while riding my bike.
Albert Einstein
On the Theory of Relativity.

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Lunatix
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Re: No trainingsfile upload to the cloud

Post by Lunatix » Wed Nov 29, 2017 1:28 am

The build was released on monday afternoon on the Windows store. so make sure you update martin and it's fixed. Then ocne the update is completed check the about in TDa itself to see if it's 1.1.31

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polar_ninja
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Re: No trainingsfile upload to the cloud

Post by polar_ninja » Sat Dec 02, 2017 12:27 pm

Lunatix wrote:
Wed Nov 29, 2017 1:28 am
The build was released on monday afternoon on the Windows store. so make sure you update martin and it's fixed. Then ocne the update is completed check the about in TDa itself to see if it's 1.1.31
Yesterday I did a training with TDA 1.1.31 and the upload bug is solved :D
2 Tacx T2800 NEO's & TTS4. COPLATE Rocking plate
Windows 10 Pro
Intel Core i7 7700K 4-core (8 threads) 4,2Ghz; Nvidia Geforce GTX 1070 8GB GDDR5; 250GB SSD; 16GB RAM
Philips 4K 43inch
SportTracks, Strava, Garmin Connect, Veloviewer

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Spiix
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Re: No trainingsfile upload to the cloud

Post by Spiix » Mon Dec 04, 2017 11:55 am

Good to hear :)

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