Tacx Cloud Issues

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Andrew Hollom
Posts: 7
Joined: Wed Jan 13, 2016 2:13 pm

Tacx Cloud Issues

Post by Andrew Hollom » Wed Jan 13, 2016 11:33 pm

I tried the Tacx Cloud today, which I generally found to be quite nice. I noticed a few problems though:

a) The Workout creation is not as fully featured as the Tacx Cycling App, as it does not allow the creation of a Relative Power workout.

b) When I try to create a workout in Chrome, there appeared no way to progress beyond selecting the workout type and the target. I then tried to do the same in IE11, and a "Continue" button appeared! I'm not webpage guru, but there must be an incompatibility somewhere.

c) The Profile/Settings pages don't allow the setting of the bike type, bike weight, nickname (unimportant!) and FTP, which are all allowed in the Tacx Cycling app.

Is this the correct place to feed back problems to Tacx?

Andrew.

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Alex Masalovich
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Joined: Sun Nov 30, 2014 10:17 pm
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Re: Tacx Cloud Issues

Post by Alex Masalovich » Thu Jan 14, 2016 10:53 am

Andrew Hollom wrote: Is this the correct place to feed back problems to Tacx?
This is the correct place to discuss with other users these problems.

Feedback is only effective in two ways:
1) support@tacx.com
2) https://twitter.com/TacxSupport
Тренируйтесь много, отдыхайте ещё больше!

Andrew Hollom
Posts: 7
Joined: Wed Jan 13, 2016 2:13 pm

Re: Tacx Cloud Issues

Post by Andrew Hollom » Fri Jan 15, 2016 10:23 pm

Thanks Alex. I have forwarded my post to the Tacx e-mail address you kindly provided. I'll let you know how I get on.

Andrew.

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