Problem with Tacx films downloading

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aks
Posts: 3
Joined: Wed Dec 24, 2014 10:33 am

Problem with Tacx films downloading

Post by aks » Fri Dec 26, 2014 8:31 pm

A few days ago I bought Tacx T2270 i-Flow with TTS4 Basic.
In column "Tacx Films" I have only one Demo film.
I have got instruction book with Licence for free download some another films.
In instruction book writes that I need go to http://www.tacx.com/films for free download, but the problem is that I cant find option where I can enter my Licence code for free download.
Only have option for add it in cart and buy it. :(

Please can you help me with this?
Attachments
rsz_tacx_films.jpg

thebigoneinfront
Posts: 2832
Joined: Sun Oct 04, 2009 6:18 pm
Location: Ludwigshafen/Rhine, Germany

Re: Problem with Tacx films downloading

Post by thebigoneinfront » Sat Dec 27, 2014 1:09 pm

You can enter the code on the payments page, this will reduce the amount to pe paid to 0. If you don't see that field, try another browser.

aks
Posts: 3
Joined: Wed Dec 24, 2014 10:33 am

Re: Problem with Tacx films downloading

Post by aks » Sat Dec 27, 2014 9:41 pm

Thank you thebigoneinfront!

Google Chrome browser show me that field. :D

thebigoneinfront
Posts: 2832
Joined: Sun Oct 04, 2009 6:18 pm
Location: Ludwigshafen/Rhine, Germany

Re: Problem with Tacx films downloading

Post by thebigoneinfront » Sat Dec 27, 2014 9:49 pm

Always a new experience! Chrome was the one that didn't work for me last time... :D

JensStpa
Posts: 1
Joined: Mon Feb 09, 2015 7:55 pm

Re: Problem with Tacx films downloading

Post by JensStpa » Mon Feb 09, 2015 8:29 pm

Hi

I have the same problem and use Firefox. I see the field Discount code and put the code in but when I go to confirm payment it stays the same (not price reduction to 0 Euro) :-(!

In Chrome I got the message that my code is invalid :-( ! Any hint for me?

Thanks for your support
Jens

thebigoneinfront
Posts: 2832
Joined: Sun Oct 04, 2009 6:18 pm
Location: Ludwigshafen/Rhine, Germany

Re: Problem with Tacx films downloading

Post by thebigoneinfront » Mon Feb 09, 2015 9:37 pm

Internet Explorer :mrgreen: :roll:

or sales@tacx.com

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