Getting help?

You`re thinking about buying a Tacx product, but need a little bit more information.

Moderators: Tacx support, mcorn, Tacx Moderator, malfukt

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bigrichard
Posts: 459
Joined: Sat Nov 13, 2010 1:31 pm
Location: Pittsburgh, Pennsylvania, United States

Getting help?

Post by bigrichard » Thu Oct 30, 2014 4:40 am

I tried to change my email in the Tacx Shop for future correspondence because I moved and changed ISP providers. The site let me change my address but won't let me change my email. There is no link to contact Tacx about this. Does anyone know how I can change my email contact info?
NEO
TTS4 Version 4.22.0.0
42" Panasonic Plasma
Gigabyte G1 Sniper M3 Mobo
Intel core i7 3770K @ 3.9GHz
16GB RAM @ 1600 MHz
Nvidia GTX980 4095 MB
Samsung 840 Pro 256G hard drive
Corsair 860 PSU
Windows 7 Home Prem 64bit

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Nasz
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Joined: Sat Jan 06, 2007 2:02 am
Location: McLaren Vale, South Australia
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Re: Getting help?

Post by Nasz » Thu Oct 30, 2014 4:46 am

Email Tacx support directly - support@tacx.com or support@tacx.nl

This is fairly common for all usernames based on email addresses. I try to not use my email address as a username is possible.
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Old RLV TTS Files / RLV GE Routes / GPX Smoother / TTS4.x RLV Fix / Conconi Test / Training Plans, etc.,
http://www.lunicus.org/tacx.htm

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