Tacx neo software -free month premium

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carly54
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Joined: Wed Oct 31, 2018 11:21 am

Tacx neo software -free month premium

Post by carly54 » Wed Oct 31, 2018 11:35 am

Hi

I just bought a tacx neo turbo and it says that there is one month free subscription with it for the premium services but I cannot get activated ?
When I go and download a video its says you' need the premium service for this ? How do I go about this please ?

thanks
Carly54

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Alex Masalovich
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Re: Tacx neo software -free month premium

Post by Alex Masalovich » Wed Oct 31, 2018 11:59 am

3. How do I redeem a voucher code?

Solution:
Login with your Facebook, Google or Tacx account to the Tacx cloud website.
Go to https://cloud.tacx.com/#/voucher-validate
Then add the code.
The discount of free access will be added to your cloud account.

http://tacx.com/support/Tacx_Desktop_app_manual.pdf
Тренируйтесь много, отдыхайте ещё больше!

carly54
Posts: 3
Joined: Wed Oct 31, 2018 11:21 am

Re: Tacx neo software -free month premium

Post by carly54 » Wed Oct 31, 2018 12:33 pm

thanks for that but I don't have a voucher code ?

mcorn
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Re: Tacx neo software -free month premium

Post by mcorn » Wed Oct 31, 2018 3:19 pm

carly54 wrote:
Wed Oct 31, 2018 12:33 pm
thanks for that but I don't have a voucher code ?
I don't know about the packaging with the Neo, but I assume it is there someplace. I would either contact the dealer or support@tacx.com

carly54
Posts: 3
Joined: Wed Oct 31, 2018 11:21 am

Re: Tacx neo software -free month premium

Post by carly54 » Wed Oct 31, 2018 4:16 pm

thanks I will try that !

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