Tacx HRB not connecting to Training App

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Costas
Posts: 2
Joined: Sun Mar 10, 2019 9:58 pm

Tacx HRB not connecting to Training App

Post by Costas » Mon Mar 11, 2019 3:22 am

I own a Tacx Bushido Smart and Tacx Heart Rate Belt (HRB) and have been using them successfully for 2 years with iPad Air 2 and iPhone 8, with Tacx Cycling App and Tacx Training App, also using Zwift.

The HRB was always recognized immediately by all of the above and paired via Bluetooth.

Recently, however, the HRB is not recognized by the Training App, even though it continues to work with Cycling App and Zwift..

I have tried disconnecting the HRB from all other apps, from the main Bluetooth menu on my Apple devices and deleting and re-installing the Training App. Nothing works, it still doesn’t connect to the Training App.

The HRB itself has a fresh battery and its blue light flashes when worn.

Can anyone please help?

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Alex Masalovich
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Re: Tacx HRB not connecting to Training App

Post by Alex Masalovich » Mon Mar 11, 2019 10:20 am

Costas wrote:
Mon Mar 11, 2019 3:22 am
The HRB was always recognized immediately by all of the above and paired via Bluetooth.
Recently, however, the HRB is not recognized by the Training App, even though it continues to work with Cycling App and Zwift..
This is probably a bug in the new version:
3.4.4
Feb 18, 2019
Improvements to Connection & Calibration
Stability Improvements

https://itunes.apple.com/us/app/tacx-tr ... 66151?mt=8
Report this to the support@tacx.com
Тренируйтесь много, отдыхайте ещё больше!

Costas
Posts: 2
Joined: Sun Mar 10, 2019 9:58 pm

Re: Tacx HRB not connecting to Training App

Post by Costas » Mon Mar 11, 2019 11:07 am

Thank you very much, I will report it to Tacx Support

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