RLV partially ridden not saved

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thyztwizta
Posts: 24
Joined: Sat Jan 17, 2015 2:28 pm
Location: The Netherlands

RLV partially ridden not saved

Post by thyztwizta » Wed Jan 10, 2018 9:08 pm

Hi,

This evening I (partially) rode the RLV "Kinderdijk windmill ride". Normally the partially ridden data will export just fine to Strava or at least it gives me the opportunity to export the data. It did export to Twitter however.
I looked for the recently ridden rides in the corresponding tab and it says: complete parcours. This wasn't the case. After that I tried a 3rd party rlv (Penrith Lake) as I need to have flat rides for my slipped disc recovery. Same goes for this data: it will export to twitter and no way of exporting it otherwise and it shows up as if I've ridden the complete parcours. As it's a 91K ride and I only did 30 it's nowhere near the case.

Is there a reason why it won't show up as partially ridden? Is it because I've partially ridden them before? Is there a way to recover the data? I'd like to see how my power is improving or declining. I can't find it in the ProgramData folder where the history is kept.

Thanks.

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Alex Masalovich
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Re: RLV partially ridden not saved

Post by Alex Masalovich » Wed Jan 10, 2018 11:59 pm

Check what you see here:
1) on the top panel: Extra => Analyser;
2) C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\RLV\Runs

If there is not what you are looking for, then let's look at the logs:
C:\ProgramData\Tacx\TrainerSoftware\TTS4\Logs
The fastest access to this folder: copy here the path to it and paste it in the address bar of Explorer or browser.
Тренируйтесь много, отдыхайте ещё больше!

thyztwizta
Posts: 24
Joined: Sat Jan 17, 2015 2:28 pm
Location: The Netherlands

Re: RLV partially ridden not saved

Post by thyztwizta » Thu Jan 11, 2018 9:03 pm

Unfortunately, the ride wasn't in the analyser tab.

The logfile from yesterday has these lines:

Code: Select all

[INFO  2018-01-10 18:04:28:6662] RUNSERVICE:  Selected program: Penrith Lake 
[INFO  2018-01-10 18:04:28:8972] VIDEO:  Basic Video Player is used in Training Centre. 
[INFO  2018-01-10 18:04:33:4074] TRAININGCENTRE:  LoadLayout: DualVideo 
[INFO  2018-01-10 18:04:53:0016] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:07:14:4406] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:09:35:8277] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:11:57:2478] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:14:18:7319] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:16:40:3220] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:19:01:7191] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:21:22:9732] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:23:44:3903] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:26:05:6804] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:28:27:1594] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:30:48:8025] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:33:10:1276] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:35:31:4907] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:37:52:7338] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:40:14:2009] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:42:35:6790] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:44:57:1631] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:47:19:0562] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:49:40:3243] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:49:49:0288] NEWS:  Starting news retrieval. 
[WARN  2018-01-10 18:49:49:3938] NEWS:  The response status isBadGateway 
[INFO  2018-01-10 18:52:01:6033] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:54:23:0564] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:56:44:3935] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:59:05:9206] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 19:01:27:3627] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 19:03:48:8408] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 19:05:47:3956] SETTINGS:  Saved settings. 
[INFO  2018-01-10 19:05:48:3026] SETTINGS:  Saved settings. 
[INFO  2018-01-10 19:05:50:0767] NEWS:  Starting news retrieval. 
[WARN  2018-01-10 19:05:52:1458] NEWS:  The response status isBadGateway 
[INFO  2018-01-10 19:06:10:0799] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 19:06:19:0424] CONTROLCENTRE:  LoadLayout: ExportTrainingGpx 
[INFO  2018-01-10 19:06:34:5103] TRAININGSERVICE:  CurrentTrainingProgram changed to Kinderdijk Windmill Ride - NL 
[INFO  2018-01-10 19:06:34:5533] CONTROLCENTRE:  LoadLayout: CreateNewVideo 
[INFO  2018-01-10 19:06:44:0398] TRAININGSERVICE:  CurrentTrainingProgram changed to Penrith Lake 
[INFO  2018-01-10 19:06:44:0398] CONTROLCENTRE:  LoadLayout: Latest 
[INFO  2018-01-10 19:07:14:4486] APPLICATIONLOOP:  Stopping update loop: Main loop 
[INFO  2018-01-10 19:07:14:4486] APPLICATIONLOOP:  Stopping update loop: WebLink loop 
[INFO  2018-01-10 19:07:15:0656] TRAINERSOFTWARE:  Closed application. 
Under the "recent" tab the Penrith Lake ride is shown as: complete.

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Alex Masalovich
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Re: RLV partially ridden not saved

Post by Alex Masalovich » Fri Jan 12, 2018 11:14 am

thyztwizta wrote:
Thu Jan 11, 2018 9:03 pm
Unfortunately, the ride wasn't in the analyser tab.
If there is no ride in the Analyser, or in this folder:
C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\RLV\Runs
it means that the ride was not saved. Posted part of the log also does not contain records about the save of the ride or an error in this saving. Perhaps you did not even try to save the ride.
Stopping early

You can stop training before crossing the finish line by pressing the Cancel button (VR interface) or left arrow. A pop-up will appear asking if you want to save the part you have completed. If so, rename the program and click Save. The score can be viewed later through Analyser.

http://wwwstatic1.tacx.nl/Media/Default ... lms_EN.pdf
You did not publish the log completely, from the very beginning. Incomplete log => incomplete answer.
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thyztwizta
Posts: 24
Joined: Sat Jan 17, 2015 2:28 pm
Location: The Netherlands

Re: RLV partially ridden not saved

Post by thyztwizta » Fri Jan 12, 2018 5:22 pm

Sorry, thought I'd only post the log part concerning the timestamp of the ride. Complete logfile:

Code: Select all

[INFO  2018-01-10 17:47:55:8281] TRAINERSOFTWARE:  Version: 4.22.5.0 - Build date: Thursday, September 07, 2017 10:02:45 AM UTC 
[INFO  2018-01-10 17:47:55:8281] TRAINERSOFTWARE:  Started application. (C:\Program Files (x86)\Tacx\TacxTrainersoftware4\TrainerSoftware.exe) 
[INFO  2018-01-10 17:47:55:8749] TRAINERSOFTWARE:  [OS] Microsoft Windows 7 Home Premium  (Service Pack 1) 64-bits 
[INFO  2018-01-10 17:47:55:8749] TRAINERSOFTWARE:  [OS] Application Elevated = True 
[INFO  2018-01-10 17:47:55:8749] TRAINERSOFTWARE:  [OS] Application ElevationType = TokenElevationTypeFull 
[INFO  2018-01-10 17:47:55:8905] TRAINERSOFTWARE:  [CPU] Name: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz; Cores: 2; Logical Processors: 4 
[INFO  2018-01-10 17:47:55:9373] TRAINERSOFTWARE:  [MEM] Capacity: 4.294.967.296; Speed: 1333 
[INFO  2018-01-10 17:47:56:1558] TRAINERSOFTWARE:  [SND] Caption: Handsfree Bluetooth-audio-apparaat 
[INFO  2018-01-10 17:47:56:1558] TRAINERSOFTWARE:  [SND] Caption: Bluetooth-stereo-audio 
[INFO  2018-01-10 17:47:56:1558] TRAINERSOFTWARE:  [SND] Caption: Realtek High Definition Audio 
[INFO  2018-01-10 17:47:56:1558] TRAINERSOFTWARE:  [SND] Caption: Intel(R) Display Audio 
[INFO  2018-01-10 17:47:56:2182] TRAINERSOFTWARE:  [GPU] Caption: Intel(R) HD Graphics 3000; RAM: 1.935.597.568; Version: 10.17.10.4229; Mode: 1600 x 900 x 4294967296 kleuren 
[INFO  2018-01-10 17:47:56:2182] TRAINERSOFTWARE:  [GPU] Monitors: 1 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiVirusProduct]: Name: Norton 360 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiVirusProduct]: GUID: {30744133-1E94-7B35-F4A3-82A5AEF1CBAA} 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiVirusProduct]: Path to Product: C:\Program Files (x86)\Norton 360\Engine\22.11.2.7\WSCStub.exe 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiVirusProduct]: Path to Reporting: C:\Program Files (x86)\Norton 360\Engine\22.11.2.7\WSCStub.exe 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiVirusProduct]: Is Enabled: False 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: Name: Windows Defender 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: GUID: {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: Path to Product: %ProgramFiles%\Windows Defender\MSASCui.exe 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: Path to Reporting: %ProgramFiles%\Windows Defender\MSASCui.exe 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: Is Enabled: True 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: Name: Norton 360 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: GUID: {8B15A0D7-38AE-74BB-CE13-B9D7D5768117} 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: Path to Product: C:\Program Files (x86)\Norton 360\Engine\22.11.2.7\WSCStub.exe 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: Path to Reporting: C:\Program Files (x86)\Norton 360\Engine\22.11.2.7\WSCStub.exe 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [AntiSpywareProduct]: Is Enabled: False 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [FirewallProduct]: Name: Norton 360 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [FirewallProduct]: GUID: {084FC016-54FB-7A6D-DFFC-2B9050228CD1} 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [FirewallProduct]: Path to Product: C:\Program Files (x86)\Norton 360\Engine\22.11.2.7\WSCStub.exe 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [FirewallProduct]: Path to Reporting: C:\Program Files (x86)\Norton 360\Engine\22.11.2.7\WSCStub.exe 
[INFO  2018-01-10 17:47:56:2338] TRAINERSOFTWARE:  [FirewallProduct]: Is Enabled: False 
[INFO  2018-01-10 17:48:09:2442] LOCALIZATION:  Added culture: Duits (Duitsland) [de-DE] 
[INFO  2018-01-10 17:48:09:2754] LOCALIZATION:  Added culture: Spaans (Spanje) [es-ES] 
[INFO  2018-01-10 17:48:09:2910] LOCALIZATION:  Added culture: Frans (Frankrijk) [fr-FR] 
[INFO  2018-01-10 17:48:09:3222] LOCALIZATION:  Added culture: Italiaans (Italië) [it-IT] 
[INFO  2018-01-10 17:48:09:3222] LOCALIZATION:  Added culture: Japans (Japan) [ja-JP] 
[INFO  2018-01-10 17:48:09:3222] LOCALIZATION:  Added culture: Koreaans (Korea) [ko-KR] 
[INFO  2018-01-10 17:48:09:3222] LOCALIZATION:  Added culture: Nederlands (Nederland) [nl-NL] 
[INFO  2018-01-10 17:48:09:3378] LOCALIZATION:  Added culture: Russisch (Rusland) [ru-RU] 
[INFO  2018-01-10 17:48:09:3378] LOCALIZATION:  Added culture: Chinees (Vereenvoudigd, Volksrepubliek China) [zh-CN] 
[INFO  2018-01-10 17:48:09:3378] LOCALIZATION:  Added culture: Engels (Verenigde Staten) [en-US] 
[INFO  2018-01-10 17:48:11:7558] TRAINERSOFTWARE:  Opening splash screen. 
[INFO  2018-01-10 17:48:25:7555] APPLICATIONLOOP:  Starting update loop: Main loop 
[INFO  2018-01-10 17:48:25:7565] APPLICATIONLOOP:  Starting update loop: WebLink loop 
[INFO  2018-01-10 17:48:27:7876] PLAYERSERVICE:  Changed current player to: Anonieme speler 
[INFO  2018-01-10 17:48:27:8536] SETTINGS:  Loaded culture: en-US 
[INFO  2018-01-10 17:48:30:1307] NETWORKAWARENESSSERVICE:  An internet connection is available 
[INFO  2018-01-10 17:48:31:1538] STARTUP:  Setting up userdata folders. 
[INFO  2018-01-10 17:48:31:7548] STARTUP:  Migrating video files. 
[INFO  2018-01-10 17:48:32:3539] STARTUP:  Applying software updates. 
[INFO  2018-01-10 17:48:32:9529] STARTUP:  Setting up training data. 
[INFO  2018-01-10 17:48:37:0891] INDEXER:  Added new found TTS file to index: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Settings\settings.tts 
[INFO  2018-01-10 17:48:37:1801] INDEXER:  Added new found TTS file to index: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\RLT\Runs\EuroDisney _Alexandre Siqueira.tts 
[INFO  2018-01-10 17:48:37:3252] TTSDATASERVICE:  Benchmark Caching training data difference: 4342,2527ms total: 00:00:04:342 
[INFO  2018-01-10 17:48:37:3642] TTSDATASERVICE:  Total trainings folder size: 32116130 bytes. 
[INFO  2018-01-10 17:48:37:5272] INDEXER:  Added new found TTS file to index: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\Tests\Runs\CP20 Test_Matthijs Koningstein.tts 
[INFO  2018-01-10 17:48:37:7232] STARTUP:  Player synchronization started. 
[ERROR 2018-01-10 17:48:42:8525] UTILS:  Error processing web request. 

	Exception (System.Net.WebException): De aanvraag is afgebroken: De aanvraag is geannuleerd.
   bij System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   bij Tacx.Core.Utils.Net.AsyncWebRequest.WebRequestResultCallback(IAsyncResult result)
[INFO  2018-01-10 17:48:42:9535] UTILS:  Async web request timeout (5) reached for https://ttsapi.tacx.com/request.php?request=ttscheckusers&softwareversion=4.22.5.0&xml=%3Clmds%20xmlns%3D%22http%3A%2F%2Faimproductions.be%2Ftacx%2Ftts%22%20xmlns%3Ai%3D%22http%3A%2F%2Fwww.w3.org%2F2001%2FXMLSchema-instance%22%3E%3CPlayers%3E%3Clmdsp%3E%3CCreationDate%3E1434568663%3C%2FCreationDate%3E%3CExtraPlayerID%3Ecef2385193ff7c2721418f1b9f581d8f%3C%2FExtraPlayerID%3E%3CLastModificationDate%3E0%3C%2FLastModificationDate%3E%3CPassword%3E0c5e9cbb80a021a791f8f9ea7a659759%3C%2FPassword%3E%3C%2Flmdsp%3E%3C%2FPlayers%3E%3C%2Flmds%3E. 
[INFO  2018-01-10 17:48:42:9625] STARTUP:  Player synchronization completed. 
[INFO  2018-01-10 17:48:44:2766] SETTINGS:  Loaded culture: en-US 
[INFO  2018-01-10 17:48:44:7996] SECURITYWIZARD:  LicenseWelcomeViewModel.Activate 
[INFO  2018-01-10 17:48:44:8036] SECURITYWIZARD:  LicenseWelcomeViewModel.Activate 
[INFO  2018-01-10 17:48:50:1915] TRAINERSOFTWARE:  Opening main window. 
[INFO  2018-01-10 17:48:54:7087] PLAYERSERVICE:  Changed current player to: Matthijs 
[INFO  2018-01-10 17:48:54:7127] SETTINGS:  Loaded culture: nl-NL 
[INFO  2018-01-10 17:48:54:7627] NEWS:  Starting news retrieval. 
[INFO  2018-01-10 17:48:55:3108] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[WARN  2018-01-10 17:48:55:5798] NEWS:  The response status isBadGateway 
[INFO  2018-01-10 17:49:07:0915] CONTROLCENTRE:  LoadLayout: GooglePreview 
[INFO  2018-01-10 17:49:16:4310] SETTINGS:  Loaded culture: nl-NL 
[INFO  2018-01-10 17:49:16:5100] SECURITYWIZARD:  LicenseWelcomeViewModel.Activate 
[INFO  2018-01-10 17:49:16:7450] SECURITYWIZARD:  LicenseWelcomeViewModel.Activate 
[INFO  2018-01-10 17:49:17:1260] NEWS:  Starting news retrieval. 
[WARN  2018-01-10 17:49:17:3140] NEWS:  The response status isBadGateway 
[INFO  2018-01-10 17:49:43:5625] CONTROLCENTRE:  LoadLayout: GooglePreview 
[INFO  2018-01-10 17:49:47:0287] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 17:49:48:3918] SETTINGS:  Loaded culture: nl-NL 
[INFO  2018-01-10 17:49:48:4108] SECURITYWIZARD:  LicenseWelcomeViewModel.Activate 
[INFO  2018-01-10 17:49:48:6368] SECURITYWIZARD:  LicenseWelcomeViewModel.Activate 
[INFO  2018-01-10 17:49:48:9739] NEWS:  Starting news retrieval. 
[WARN  2018-01-10 17:49:49:2539] NEWS:  The response status isBadGateway 
[INFO  2018-01-10 17:50:35:5425] SECURITYWIZARD:  InputLicenseInfoViewModel.Activate() 
[INFO  2018-01-10 17:50:53:2805] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 17:51:21:7962] CONTROLCENTRE:  LoadLayout: GooglePreview 
[INFO  2018-01-10 17:51:44:9795] CONTROLCENTRE:  LoadLayout: GooglePreview 
[INFO  2018-01-10 17:52:14:5892] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 17:52:18:6534] TRAININGSERVICE:  CurrentTrainingProgram changed to Kinderdijk Windmill Ride - NL 
[INFO  2018-01-10 17:52:18:8564] CONTROLCENTRE:  LoadLayout: SelectVideo 
[INFO  2018-01-10 17:52:26:7029] TRAININGSERVICE:  CurrentTrainingProgram changed to Normandy, Omaha Beach - FR 
[INFO  2018-01-10 17:52:30:5861] TRAININGSERVICE:  CurrentTrainingProgram changed to Flanders Neo Road Feel demo 
[INFO  2018-01-10 17:52:33:5833] TRAININGSERVICE:  CurrentTrainingProgram changed to Gorges du Verdon - Demo 
[INFO  2018-01-10 17:52:34:7633] TRAININGSERVICE:  CurrentTrainingProgram changed to Training with Quickstep 2011 
[INFO  2018-01-10 17:52:37:3995] TRAININGSERVICE:  CurrentTrainingProgram changed to Training with Quickstep Cycling Team 
[INFO  2018-01-10 17:52:39:5106] TRAININGSERVICE:  CurrentTrainingProgram changed to The Sella Ronda - Italy, Dolomites 
[INFO  2018-01-10 17:52:41:2467] TRAININGSERVICE:  CurrentTrainingProgram changed to Kronplatz - South Tyrol - Italy 
[INFO  2018-01-10 17:52:42:6808] TRAININGSERVICE:  CurrentTrainingProgram changed to Dordogne Valley CycleTour - France 
[INFO  2018-01-10 17:52:45:0019] TRAININGSERVICE:  CurrentTrainingProgram changed to Training with Rabobank 2010 
[INFO  2018-01-10 17:52:46:6670] TRAININGSERVICE:  CurrentTrainingProgram changed to Schwarzwald  - The Black Forest - Germany 
[INFO  2018-01-10 17:52:48:2511] TRAININGSERVICE:  CurrentTrainingProgram changed to Training with Gerald Ciolek - Switzerland 
[INFO  2018-01-10 17:52:50:6492] TRAININGSERVICE:  CurrentTrainingProgram changed to Training with Milram - Switzerland 
[INFO  2018-01-10 17:52:57:4236] TRAININGSERVICE:  CurrentTrainingProgram changed to Danube National Park - Germany 
[INFO  2018-01-10 17:53:03:9470] TRAININGSERVICE:  CurrentTrainingProgram changed to MajorcaTour 2009 - Formantor/Colobra 
[INFO  2018-01-10 17:53:05:2821] TRAININGSERVICE:  CurrentTrainingProgram changed to Mallorca Tour 2009 - Orient with Odwin 
[INFO  2018-01-10 17:53:05:9971] TRAININGSERVICE:  CurrentTrainingProgram changed to AU_Grossglockner 
[INFO  2018-01-10 17:53:07:0392] TRAININGSERVICE:  CurrentTrainingProgram changed to FR_AlpineClas_07 
[INFO  2018-01-10 17:53:08:0072] TRAININGSERVICE:  CurrentTrainingProgram changed to FR_Ventoux 
[INFO  2018-01-10 17:53:09:0113] TRAININGSERVICE:  CurrentTrainingProgram changed to NL_Amstel-Gold05 
[INFO  2018-01-10 17:53:10:2114] TRAININGSERVICE:  CurrentTrainingProgram changed to Penrith Lake 
[INFO  2018-01-10 17:53:51:9207] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 17:55:31:3794] WIRELESS:  WirelessBrakeController is initialized. 
[INFO  2018-01-10 17:55:43:1581] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 17:55:47:4614] APPLICATION:  Setting up cache file: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Cache\fu_steer\nl-NL_data.cache 
[INFO  2018-01-10 17:55:47:4794] UPDATE:  Starting firmware update check. 
[INFO  2018-01-10 17:55:47:8634] UPDATE:  Finished 'Steer' firmware update check. 
[INFO  2018-01-10 17:55:47:8794] UPDATE:  Success caching firmware update information. 
[INFO  2018-01-10 17:56:46:5007] APPLICATION:  Setting up cache file: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Cache\fu_geniusbrake\nl-NL_data.cache 
[INFO  2018-01-10 17:56:46:5007] UPDATE:  Starting firmware update check. 
[INFO  2018-01-10 17:56:46:8428] UPDATE:  Finished 'GeniusBrake' firmware update check. 
[INFO  2018-01-10 17:56:46:8438] UPDATE:  Success caching firmware update information. 
[INFO  2018-01-10 17:57:49:4433] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 17:59:14:7122] DEVICEPANEL:  Brake calibration range is (6 7,5 9); calibration value is 7,8 
[INFO  2018-01-10 17:59:15:1162] SETTINGS:  Saved settings. 
[INFO  2018-01-10 18:00:10:6474] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:02:31:7585] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:04:28:6662] RUNSERVICE:  Selected program: Penrith Lake 
[INFO  2018-01-10 18:04:28:8972] VIDEO:  Basic Video Player is used in Training Centre. 
[INFO  2018-01-10 18:04:33:4074] TRAININGCENTRE:  LoadLayout: DualVideo 
[INFO  2018-01-10 18:04:53:0016] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:07:14:4406] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:09:35:8277] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:11:57:2478] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:14:18:7319] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:16:40:3220] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:19:01:7191] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:21:22:9732] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:23:44:3903] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:26:05:6804] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:28:27:1594] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:30:48:8025] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:33:10:1276] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:35:31:4907] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:37:52:7338] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:40:14:2009] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:42:35:6790] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:44:57:1631] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:47:19:0562] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:49:40:3243] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:49:49:0288] NEWS:  Starting news retrieval. 
[WARN  2018-01-10 18:49:49:3938] NEWS:  The response status isBadGateway 
[INFO  2018-01-10 18:52:01:6033] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:54:23:0564] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:56:44:3935] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 18:59:05:9206] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 19:01:27:3627] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 19:03:48:8408] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 19:05:47:3956] SETTINGS:  Saved settings. 
[INFO  2018-01-10 19:05:48:3026] SETTINGS:  Saved settings. 
[INFO  2018-01-10 19:05:50:0767] NEWS:  Starting news retrieval. 
[WARN  2018-01-10 19:05:52:1458] NEWS:  The response status isBadGateway 
[INFO  2018-01-10 19:06:10:0799] WEBLINKSERVICE:  Connecting to the main web proxy server... 
[INFO  2018-01-10 19:06:19:0424] CONTROLCENTRE:  LoadLayout: ExportTrainingGpx 
[INFO  2018-01-10 19:06:34:5103] TRAININGSERVICE:  CurrentTrainingProgram changed to Kinderdijk Windmill Ride - NL 
[INFO  2018-01-10 19:06:34:5533] CONTROLCENTRE:  LoadLayout: CreateNewVideo 
[INFO  2018-01-10 19:06:44:0398] TRAININGSERVICE:  CurrentTrainingProgram changed to Penrith Lake 
[INFO  2018-01-10 19:06:44:0398] CONTROLCENTRE:  LoadLayout: Latest 
[INFO  2018-01-10 19:07:14:4486] APPLICATIONLOOP:  Stopping update loop: Main loop 
[INFO  2018-01-10 19:07:14:4486] APPLICATIONLOOP:  Stopping update loop: WebLink loop 
[INFO  2018-01-10 19:07:15:0656] TRAINERSOFTWARE:  Closed application. 
What I usually do is:

- start the ride
- after a certain amount of time hit the brakes
- The program pauses and when I press the end ride button it usually comes up with a dialogue box where it will ask me to save the partial ride. This time it came up as well, but the only option left was twitter.

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Alex Masalovich
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Re: RLV partially ridden not saved

Post by Alex Masalovich » Fri Jan 12, 2018 7:33 pm

thyztwizta wrote:
Fri Jan 12, 2018 5:22 pm
The program pauses and when I press the end ride button it usually comes up with a dialogue box where it will ask me to save the partial ride. This time it came up as well, but the only option left was twitter.
And what does this dialog box look like? Could you make a screenshot?

1) Try the same, but with the Internet turned off.

2) Do not forget to periodically clean these folders:
C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\Catalyst\Runs
C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\Ergo\Runs
C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\RLT\Runs
C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\RLV\Runs
C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\Tests\Runs
C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\VR\Runs
Move the important rides to another location outside of the folder TTS4. The rest just delete.

3) Create the necessary shortened (partial) routes in advance: on the top panel Training => New training => Tacx Films
This should completely eliminate the emergence of uncertainties while saving the ride.
Тренируйтесь много, отдыхайте ещё больше!

thyztwizta
Posts: 24
Joined: Sat Jan 17, 2015 2:28 pm
Location: The Netherlands

Re: RLV partially ridden not saved

Post by thyztwizta » Fri Jan 12, 2018 8:51 pm

Thanks, I'll try to make a screenshot as soon as I can.

The thing is, I don't always know how far I will ride. It depends on available time, stamina, surprise visits by friends, etc. But creating shortened routes beforehand is a great tip, as is cleaning the runs folders.

thyztwizta
Posts: 24
Joined: Sat Jan 17, 2015 2:28 pm
Location: The Netherlands

Re: RLV partially ridden not saved

Post by thyztwizta » Sun Jan 14, 2018 7:48 pm

Apparently Photobucket doesn't allow third party hosting anymore. But the link you posted ( http://wwwstatic1.tacx.nl/Media/Default ... lms_EN.pdf ) has the info box on page 4, where it shows the duration, heartrate, Pauze and stop training button. I usually go that road. I did today as well (can't seem to figure out what each button on the VR interface does) and it saved everything just fine.
The strangest thing is that, even though the data from last ride couldn't be found, TTS asked me if I wanted to continue where I ended last time. So somewhere the data should be.

Is there a manual where I can find which button on the VR interface does what? I can't seem to find my install software.

mcorn
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Re: RLV partially ridden not saved

Post by mcorn » Sun Jan 14, 2018 9:50 pm

thyztwizta wrote:
Sun Jan 14, 2018 7:48 pm

Is there a manual where I can find which button on the VR interface does what? I can't seem to find my install software.
If you want to save, you pretty much have to use the PC's keyboard rather than the handlebar controller as you have to enter a name for the saved ride.

If you go into the folders where TTS4 is installed on your PC, you should see a manual.

thyztwizta
Posts: 24
Joined: Sat Jan 17, 2015 2:28 pm
Location: The Netherlands

Re: RLV partially ridden not saved

Post by thyztwizta » Sun Jan 14, 2018 10:06 pm

I'll check it out.

Thanks for your help. Much appreciated

mcorn
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Re: RLV partially ridden not saved

Post by mcorn » Sun Jan 14, 2018 10:53 pm

thyztwizta wrote:
Sun Jan 14, 2018 10:06 pm
I'll check it out.

Thanks for your help. Much appreciated
I think I am mistaken. I thought it was installed with TTS4, but I do not find it, so you need the original disc or go to the Tacx YouTube videos.

But, I do want to repeat that you cannot save rides in TTS4 without entering a name from your keyboard. The handlebar controller is not enough, so if you thought you were saving and the save name was blank, it may not have saved.

thebigoneinfront
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Re: RLV partially ridden not saved

Post by thebigoneinfront » Mon Jan 15, 2018 9:13 am

One place to still find the pdf manuals is http://ttsapi.tacx.com/en/service/manua ... df_manuals Section 4.2 also describes the function of the handlebar interface in RLVs. I also think a ride stopped early will not be saved unless one enters a name - essentially a method to create new routes.

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