Satori Smart - Won't calibrate, possibly firmware

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boalio
Posts: 1
Joined: Wed Sep 28, 2016 12:41 pm

Satori Smart - Won't calibrate, possibly firmware

Post by boalio » Wed Aug 22, 2018 1:45 am

I have a Satori Smart that used to calibrate just fine.

I haven't used it for about 12 months, and a couple of weeks ago I decided to fire it up and use it again. I updated the firmware and now it's impossible to calibrate it. It always says the tyre is too tight. Even when I have the tyre so loose that it just slips all the time.

I have a brand new trainer tyre inflated to 8 bar, and it's all mounted properly. I have been told that I can get it fixed under warranty, but it's probably going to cost me $200 postage to send it off, and I'll have no trainer for 8 weeks.

I would like to see if it was the firmware update that caused it, is there any way that I can rollback my firmware to an earlier version to test it?

mcorn
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Joined: Fri Nov 24, 2006 8:55 pm
Location: USA, Bellingham, Washington

Re: Satori Smart - Won't calibrate, possibly firmware

Post by mcorn » Wed Aug 22, 2018 4:36 am

Suggest contacting support@tacx.com by email.

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