Search found 4 matches

by timt
Tue Jul 31, 2018 5:13 pm
Forum: iOS
Topic: app stuck in cloud authentication loop
Replies: 28
Views: 2280

Re: app stuck in cloud authentication loop

Ignore the bit about heart rate - the option for 'other devices' appears after the app is paired with the trainer
by timt
Tue Jul 31, 2018 3:07 pm
Forum: iOS
Topic: app stuck in cloud authentication loop
Replies: 28
Views: 2280

Re: app stuck in cloud authentication loop

FWIW, the TACX training app does not have the same issue, so you can continue with online workouts using that - haven't tried it in anger yet, but looks like it doesn't accept external heart rate sensors
by timt
Tue Jul 31, 2018 11:31 am
Forum: iOS
Topic: app stuck in cloud authentication loop
Replies: 28
Views: 2280

Re: app stuck in cloud authentication loop

Thanks - offline mode works OK, except that in deleting/reinstalling the app I've lost my user profile and all my workouts - whats the envisaged timescale for a fix ?
by timt
Tue Jul 31, 2018 9:26 am
Forum: iOS
Topic: app stuck in cloud authentication loop
Replies: 28
Views: 2280

app stuck in cloud authentication loop

When I enter the app it asks for login information. I enter this, get a 'success' message from the web page, but when the App is re-entered it is stuck in an 'authentcating' loop, and the screen is completely unresponsive. I have left it in this state for tens of minutes without it clearing. I do no...

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